1. General

These general terms and conditions of sale apply to all express, mutually accepted agreements between a customer, and CS WORKX BV, Kerkkouter 24, 9550 Herzele, Belgium (hereinafter CS Workx).

The parties expressly acknowledge that documents exchanged between each other via the web, e-mail or by fax have the same authenticity value as an original document.

2. Validity of terms and conditions of sale - offers

These Terms and Conditions of Sale are provided to every potential customer with an offer. By placing an order, the customer accepts these General Terms and Conditions of Sale.

Terms and conditions to the contrary, including the customer's own terms and conditions, are only valid if they were expressly accepted by CS Workx. Even in that case, the provisions of the General Terms and Conditions of CS Workx remain in full force.

The prices quoted by CS Workx are always exclusive of VAT and, unless specifically provided otherwise, valid for thirty calendar days.

The sale is only concluded after express acceptance of the order by CS Workx.

3. Effort commitment

Every order to which CS Workx commits itself is always a pure best-efforts obligation. The customer himself is responsible for the timely transmission of all important information and the possible provision of employees and/or appropriate infrastructure.

CS Workx cannot be held liable for not charging for certain information, not explicitly communicated to it, and whether or not the customer achieves certain business results.

4. Staff

None of the parties involved may employ or negotiate employment with staff of the other party during the performance of the assignment and within one year of the termination of the assignment, other than in consultation with the other party. Violation of this will entail compensation equal to the total value of assignments between the parties during the last 12 months since the last assignment.

5. Terms of payment - right of retention

All invoices from CS Workx are payable in cash by bank transfer, unless otherwise agreed in writing. Late payment entitles CS Workx to discontinue further deliveries or services, without the customer being able to claim any compensation for this. Until payment is made, the services/goods remain the property of CS Workx, which may retain or reclaim them.

The non-payment on the due date of an invoice, makes the due balance of all other invoices, even those not due, immediately payable. From the due date, interest equal to the legal interest rate plus two per cent may be claimed for each unpaid invoice by operation of law and without notice of default. Additional damages may be claimed in case of judicial collection equal to 10 per cent with a minimum of 100 euros.

6. Premature termination of the assignment

In the event of force majeure, or the occurrence of an event that cannot be reasonably foreseen, the parties may terminate an assignment early. This must be immediately notified to the other party in writing, with reasons and proof of the situation invoked. Such situations release the parties from any liability.

CS Workx reserves the right to regard the agreement as terminated by operation of law and without prior notice of default in the event of bankruptcy, suspension of payment, apparent insolvency, as well as in the event of any unannounced change in the customer's legal situation, without the customer being entitled to any compensation.

If a training course is cancelled or rescheduled by the client less than 10 days before the scheduled date, the client shall pay a cancellation fee of 100% of the investment price minus the travel and material costs.

If, for reasons other than those cited above, the customer proceeds to postpone or terminate early, CS Workx shall be entitled to compensation corresponding to at least 10% of the anticipated invoiced amount with a minimum of €100.

CS Workx shall, in any case of premature termination, always retain the right to payment of invoices for work performed up to that point.

7. Planning and delivery

Time indications are provided by way of information only. CS Workx cannot be held liable for any exceeding of such deadlines, unless expressly agreed.

CS Workx is not liable for any damage that delivered services/products may incur once they have been delivered or dispatched by CS Workx. CS Workx is not obliged to retain any copy of these products and/or services.

CS Workx Is not liable for any customer's own interpretation or processing of services/products.

8. Intellectual property and confidentiality

All copyrights or other intellectual property rights associated with any document or product developed by CS Workx and/or by an author or expert affiliated to CS Workx remain the exclusive property of CS Workx and/or the respective original author(s).

The customer is granted full right of use of all documents and products handed over during the training but may never allow them to be used in any way by third parties, nor reproduce, copy or distribute them in any other form, except with the express written approval of CS Workx.

CS Workx is obliged to keep all customer information and data confidential from third parties. CS Workx will take all possible precautions in the context of the order to protect the customer's interests.

9. Grants

If the participant makes use of grant measures and receives or uses the grant funds for the (partial) payment of an order, the client assumes exclusive responsibility regarding the accuracy of the information provided to the grantor.

In the event that irregularities arise on the part of the participant and CS Workx does not receive its invoice balance (in full) as a result or has to repay the subsidy to the subsidiser, CS Workx has the right to immediately reclaim the subsidised amount in its entirety from the customer, plus 25% damages.

10. Complaints

Any complaint must be addressed in writing to CS Workx, at the above address.

If the customer puts part of the delivered services/products into use in any way, this shall be considered as acceptance of the entire delivery. Defects to a part of the delivered services/products do not give the right to reject the entire delivery.

CS Workx shall never be liable for indirect damages on the part of the customer.

11. Dispute settlement

This agreement is governed by Belgian law. In the event of a dispute, CS Workx will always do everything possible to reach a settlement. If this fails, only the courts of Dendermonde are competent.

12. Other

The non-application by CS Workx of one or more provisions of current general terms and conditions cannot be interpreted by the customer as a renunciation of these general terms and conditions. The non-validation of one or more provisions of current general terms and conditions does not imply that the other terms and conditions cannot apply.

These Terms and Conditions are effective from 1 January 2023 and supersede all previous provisions.

CS Workx reserves the right to amend these provisions at any time.